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Privacy statement

Thank you for visiting our website www.urlaub.saarland and for your interest in our company. The protectionof your personal data is important to us. Personal data is information about the personal or factual circumstances of a specific or identifiable natural person. This includes, for example, name, address, telephone number and date of birth, but also all other data that can be related to an identifiable person.

Since personal data enjoys special legal protection, we only collect it to the extent necessary for the provision of our website and our services. In the following, we explain what kind of personal information we collect when you visit our website and how we use it.

Our data protection practices comply with the legal regulations, in particular those of the German Federal Data Protection Act (BDSG), the German Telemedia Act (TMG) and the EU's General Data Protection Regulation (GDPR). We will only collect, process and store your personal data insofar as this is necessary for the functional provision of this website and our contents and services, as well as for the processing of enquiries and, if applicable, for the processing of orders/contracts, but in each case only insofar as there is a justified interest within the meaning of Art. 6 (1) sentence 1 lit. f GDPR or another permissible circumstance. Your data will only be used for further purposes specified in your consent, e.g. for the sending of promotional information by newsletter, if you have given your consent separately beforehand.

1. Responsible according to Art. 4. No. 7 GDPR

The responsible party according to the GDPR and other national data protection laws of EU member states as well as other data protection provisions is:

TZS Tourismus Zentrale Saarland GmbH
Trierer Str. 10
66111 Saarbrücken
Email: info@tz-s.de 

Phone: +49 (0) 681 / 92720-0
Fax: +49 (0) 681 / 9272040

2. Name and address of the data protection officer

Christian Lintz
Homburger Consulting GmbH
Kaiserstr. 56
66424 Homburg
Email: datenschutz@tz-s.de 

3. Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

3.1. Scope of the data processing

(1) Information about the browser type and version used
(2) Operating system of the accessing device
(3) Host name of the accessing computer
(4) IP address of the accessing device
(5) Date and time of access
(6) Websites and resources (images, files, other page contents) that were accessed on our website
(7) Websites from which the user's system accessed our website (referrer tracking)
(8) Message as to whether the website was successfully accessed
(9) Amount of data transferred

The data above is stored in our system’s log files. It is not stored together with the personal data of a specific user so that individual site visitors cannot be identified.

3.2. Legal basis for the processing of personal data

Art. 6 (1) lit. f GDPR (legitimate interest). Our legitimate interest is to ensure that we achieve the purpose described below.

3.3. Purpose of the data processing

The temporary (automated) storage of the data is necessary when a website is visited to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat abuse and eliminate malfunctions. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimise our website and to generally ensure that our information technology systems are protected.

3.4. Storage duration

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

3.5. Objection and removal

You can object to the processing of your data at any time in accordance with Art. 21 GDPR and request the deletion of data in accordance with Art. 17 GDPR. You can find more information on your rights and how to exercise them at the bottom of this privacy statement.

4. Special website features

Our website offers you various features, during the use of which personal data is collected, processed and stored by us. We explain below what happens to this data.

4.1. Newsletter registration

What kind of personal data is collected and to what extent is it processed?

• When you register for the newsletter on our website, we receive the email address entered by you in the registration field and, if applicable, further contact data, provided that you provide us with this data via the newsletter registration form.

Legal basis for the processing of personal data

• Art. 6 (1) lit. a GDPR (consent given through unambiguous affirmative action or conduct)

Purpose of the data processing

• The data recorded in the registration page of our newsletter will be used by us exclusively for sending our newsletter, in which we inform you about all our services and news. After registration, we will send you a confirmation email containing a link that you need to click to complete the registration for our newsletter (double opt-in).

Storage duration

• You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after unsubscribing, provided that there are no legal obligations to retain the data. Likewise, your data will be deleted by us immediately should your newsletter registration not be completed. We reserve the right to delete data without giving reasons and without prior or subsequent information.

Withdrawal and deletion

• The withdrawal and deletion options are based on the general regulations on the right to withdraw and right to deletion under data protection law described below in this privacy statement.

Necessity of providing personal data

• If you would like to use our newsletter, you need to fill in the fields marked as mandatory and confirm your email address by clicking on the double opt-in link. The newsletter registration details are neither necessary to enter into a contract with us nor legally binding. They are used exclusively for sending our newsletter. If you do not fill in the mandatory fields, we will unfortunately not be able to provide you with our newsletter.

Transmission to third parties

• The newsletter functionality is provided by the service provider Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin (hereinafter: sendinblue). All data that you enter via the newsletter registration form, as well as data that is necessary for processing the newsletter, for example the time of sending the form and your IP address that was assigned to you at that time, will be transmitted to sendinblue. Information on the processing of the transmitted data can be found in the information for newsletter recipients provided by sendinblue. You can prevent the collection as well as the processing of your data by sendinblue by deactivating the execution of script code in your browser or installing a script blocker in your browser. In this case, the newsletter form itself may no longer be displayed.

4.2. Contact page(s)

What kind of personal data is collected and to what extent is it processed?

• The data you have inputted on our contact page(s) in the respective fields provided there.

Legal basis for the processing of personal data

• Art. 6 (1) lit. a GDPR (consent given through unambiguous affirmative action or conduct)

Purpose of the data processing

• We will only use the data collected via our contact page(s) to process the specific contact request received through that page. Please note that in order to fulfil your contact request, we may also send you emails to the address you have provided. The purpose of this is to confirm that your enquiry has been received by us. However, the sending of this confirmation email is not obligatory for us and is only for your information.

Storage duration

• After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.

Withdrawal and deletion

• The withdrawal and deletion options are based on the general regulations on the right to withdraw and right to deletion under data protection law described below in this privacy statement.

Necessity of providing personal data

• The use of our contact page(s) is on a voluntary basis and is neither contractually nor legally required. You are not obliged to contact us via the contact page(s), but can also use the other contact options provided on our website. If you wish to use our contact page(s), you need to fill in the fields marked as mandatory. If you do not fill in the required information on the contact page(s), you will either not be able to send the enquiry or we will unfortunately not be able to process your enquiry.

4.3. Order form

What kind of personal data is collected and to what extent is it processed?

• The data you enter in fields of the order form.

Legal basis for the processing of personal data

• Art. 6 (1) lit. b GDPR (implementation of (pre)contractual measures)

Purpose of the data processing

• The purpose of the data processing is to process your order and thus to enable the performance of the contract

Storage duration

• The data will be deleted as soon as it is no longer required for processing the order and there are no longer any legal retention obligations. This will usually be after 10 years (cf. § 147 (2) in conjunction with (2) nos. 1, 4 and 4a AO, § 14b (1) German VAT Act).

Withdrawal Revocation and deletion

• The withdrawal and deletion options are based on the general regulations on the right to withdraw and right to deletion under data protection law described below in this privacy statement.

4.4. Booking enquiry

What kind of personal data is collected and to what extent is it processed?

• The data you enter in fields of the booking enquiry form.

Legal basis for the processing of personal data

• Art. 6 (1) lit. b GDPR ((implementation of (pre)contractual measures)

Purpose of the data processing

• The pre-contractual exchange of information is necessary for a possible later conclusion of a contract.

Storage duration

• The data is deleted as soon as it is no longer required for processing the booking and there are no longer any legal retention obligations.

Withdrawal and deletion

• The withdrawal and deletion options are based on the general regulations on the right to withdraw and right to deletion under data protection law described below in this privacy statement.

Transmission to third parties

• Booking requests are handled by the following service providers:

feratel media technologies AG, Maria-Theresien-Straße 8, A-6020 Innsbruck (Austria)
bookingkit GmbH, Sonnenallee 223, D-12059 Berlin
ticket I/O GmbH, Im Zollhafen 2-4, 50678 Köln

All data that you enter via the booking enquiry forms, as well as data that is necessary to process the booking enquiry, e.g., the time of submission of the form and your IP address that was assigned to you at that time, is transmitted to these service providers depending on the form. You can prevent the collection as well as the processing of your data by deactivating the execution of script code in your browser or installing a script blocker in your browser. In this case, the booking form itself may no longer be displayed to you and a booking can no longer be made. Order processing contracts have been concluded with the service providers.

5. Statistical analysis of visits to this website – web trackers

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred and report on the success of the access (so-called web log). We use this access data exclusively in a non-personalised form for the continuous improvement of our website and for statistical purposes.
We also use the following web trackers to analyse visits to this website.

5.1. Google Tag Manager

Scope of the processing of personal data

• On our website, we use the service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google Tag Manager). Google Tag Manager provides a technical platform for executing and bundling other web services and web tracking programmes by means of tags. In this context, Google Tag Manager stores cookies on your computer and analyses your surfing behaviour (tracking), insofar as web tracking tools are executed using Google Tag Manager. This data sent by individual tags integrated in Google Tag Manager is merged, stored and processed by Google Tag Manager under a uniform user interface. All integrated tags are listed separately again in this privacy statement. You can find more information on the data protection of the tools integrated in Google Tag Manager in the respective section of this privacy statement. When using our website with activated integration of tags from Google Tag Manager, data, such as your IP address and your user activities, are transmitted to servers of Google Ireland Limited and processed and stored outside the European Union, e.g. in the USA. The EU Commission has not established that there is an adequate level of data protection in the USA. In particular, the USA lacks appropriate legal means for individuals to defend themselves against the disclosure of personal data to public authorities, such as intelligence services. With regard to the web services integrated via Google Tag Manager, the regulations in the respective section of this privacy statement apply. The tracking tools used in Google Tag Manager ensure that the IP address is anonymised by Google Tag Manager before transmission by means of IP anonymisation of the source code. In doing so, Google Tag Manager is only enabled to record IP addresses anonymously (IP masking).

Legal basis for the processing of personal data

• Art. 6 (1) lit. a GDPR (consent, either in the context of registering with Google –opening a Google account and accepting the privacy notices implemented there – or, if you have not registered with Google, by explicitly giving your consent when opening our site.
Purpose of the data processing

• Google will use this information on our behalf for the purpose of analysing your visit to this website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google Ireland Limited.
Storage duration

• Google will store the data relevant for the provision of web tracking for as long as is necessary to fulfil the booked web service. The data collection and storage is anonymised. If a person is referenced, the data will be deleted immediately, insofar as this is not subject to any legal retention obligations. In any case, the data will be deleted after expiry of the retention period.
Withdrawal and deletion

• You can prevent the collection and processing of your data by Google by deactivating the execution of script code in your browser or by installing a script blocker in your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link, http://tools.google.com/dlpage/gaoptout?hl=de. Google's security and privacy policy can be found at https://policies.google.com/privacy.

6. Integration of external web services and processing of data outside the EU

On our website, we use active content from external providers, so-called web services. When you visit our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside the EU. You can prevent this by installing an appropriate browser plug-in or by deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.
We use the following external web services:

6.1. Google

A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Google) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google. The legal basis for the data processing is Art. 6 (1) lit. f GDPR. The legitimate interest consists in an error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in Google's privacy policy: https://policies.google.com/privacy.

You can prevent the collection and processing of your data by Google by deactivating the execution of script code in your browser or by installing a script blocker in your browser.

6.2. Google Maps

What kind of personal data is collected and to what extent is it processed?

• On our site, we use the map service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google Maps). Google Maps is integrated on the website via the Google API in order to visualise location information and display it in the form of a map. To display the map, the processing of the IP address by Google Maps is technically necessary. With regard to the other web services integrated via Google APIs, the regulations in the respective section of this privacy statement for Google APIs apply.
Legal basis for the processing of personal data

• Art. 6 lit. f GDPR (legitimate interest). Our legitimate interest lies in being able to present you with the visual presentation of location information as it is usual online.
Purpose of the data processing

• Google will use the information obtained via Google Maps on our behalf to show you the map. Using Google Maps, you will find us faster and more accurately than with a mere non-interactive map.
Storage duration

• Google will store the data relevant to the function of Google Maps for as long as is necessary to fulfil the booked web service. The data collection and storage is anonymised. If a person is referenced, the data will be deleted immediately, insofar as this is not subject to any legal retention obligations. In any case, the data will be deleted after expiry of the retention period.
Withdrawal and deletion

• You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, by installing a script blocker in your browser or by activating the "Do Not Track" setting of your browser. Google's security and privacy policy can be found at https://policies.google.com/privacy.

Joint processing

• We have concluded a joint processing agreement with Google with regard to Google Maps. You can find the content of this agreement here, https://privacy.google.com/intl/de/businesses/mapscontrollerterms/.

6.3. Google APIs

A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Google APIs) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google APIs. The legal basis for the data processing is Art. 6 (1) lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transmitted data can be found in the privacy statement of Google APIs: https://policies.google.com/privacy.

You can prevent the collection and processing of your data by Google APIs by deactivating the execution of script code in your browser or by installing a script blocker in your browser.

6.4. Gstatic

A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Gstatic) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Gstatic. The legal basis for the data processing is Art. 6 (1) lit. f GDPR. The legitimate interest consists in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. For further information on the handling of the transmitted data, please refer to the Gstatic privacy statement: https://policies.google.com/privacy.

You can prevent the collection and processing of your data by Gstatic by deactivating the execution of script code in your browser or by installing a script blocker in your browser.

6.5. YouTube

A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: YouTube) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to YouTube. The legal basis for the data processing is Art. 6 (1) lit. f GDPR. The legitimate interest consists in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transmitted data can be found in the YouTube privacy statement: https://policies.google.com/privacy.

You can prevent the collection and processing of your data by YouTube by deactivating the execution of script code in your browser or installing a script blocker in your browser.

6.6. ytimg

A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: ytimg) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to ytimg. The legal basis for the data processing is Art. 6 (1) lit. f GDPR. The legitimate interest consists in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transmitted data can be found in the YouTube privacy statement: https://policies.google.com/privacy.

You can prevent the collection and processing of your data by YouTube by deactivating the execution of script code in your browser or by installing a script blocker in your browser.

6.7. outdooractive.com

On our website, a web service of the company Outdooractive GmbH & Co. KG, Missener Straße 18, 87509 Immenstadt, DE (hereinafter: outdooractive.com) is loaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to outdooractive.com. The legal basis for data processing is Art. 6 (1) lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. You can find further information on the handling of the transferred data in the outdooractive.com privacy statement: https://www.outdooractive.com/de/datenschutz.html

You can prevent the collection and processing of your data by outdooractive.com by deactivating the execution of script code in your browser or by installing a script blocker in your browser.

6.8. Adform

On our website, we use the service Adform of the company Adform A/S, Silkegade 3B, ST. & 1st, 1113 Copenhagen, Denmark. The processing of data also takes place in a third country for which there is no adequacy decision of the European Commission. Therefore, the usual level of GDPR protection cannot be guaranteed for the data transfer, as it cannot be ruled out that in the third country authorities, for example, can access the collected data.

The legal basis for the transmission of personal data is your consent according to Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, which you have given on our website.

The Adform service is an analytics tool that allows us to monitor browsing behaviour on our site in order to target advertisement to you and monitor its performance.

You can withdraw your consent at any time. For more information about revoking your consent please see here: Cookie Policy (please note, page in German only).

For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://site.adform.com/privacy-center/overview/ 

7. Information on the use of cookies

7.1. Scope of the processing of personal data

We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. Cookies are small text files that your browser can store on your access device. These text files contain a characteristic string that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also referred to as "setting a cookie". Cookies can be set both by the website itself and by external web services.

7.2. Legal basis for the processing of personal data

Art. 6 (1) lit. f GDPR (legitimate interest) or Art. 6 (1) lit. a or Art. 9 (2) lit. a GDPR (consent). The specific cookie table referred to later under point 7.2. lists which legal basis is relevant for each respective service.

In general, in the case of cookies that are collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated on it (technically necessary cookies). In addition, it may be that the cookies increase user-friendliness and enable a more personalised engagement with you. Here we have weighed up your interests against ours.

With the help of cookie technology, we can only identify, analyse and track individual website visitors if the website visitor has consented to the use of the cookie in accordance with Art. 6 (1) lit. a GDPR.

7.3. Purpose of the data processing

Cookies are set by our website or the external web services in order to maintain the full functionality of our website, to improve the user-friendliness or to pursue the purpose stated with your consent. Cookie technology also allows us to recognise individual visitors by pseudonyms, e.g. an individual or random ID, so that we can offer more personalised services. Details are provided in the table below.

7.4. Storage duration

The cookies listed below are stored in your browser until they are deleted or, in the case of a session cookie, until the session has expired. Details are listed under the following link: Cookie Policy (please note, page in German only).

8. Data security and protection, communication by email

Your personal data is protected by technical and organisational measures during collection, storage and processing so that third parties cannot access it. In the case of unencrypted communication by email, we cannot guarantee complete data security on the transmission path to our IT systems. We therefore recommend encrypted communication or postal services

9. Right to information and rectification – deletion and restriction of data – withdraw consent – right to object

9.1. Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have the right to be informed of the information specified in Art. 15 (1) GDPR, insofar as the rights and freedoms of other persons are not affected (cf. Art. 15 (4) GDPR). We will also be happy to provide you with a copy of the data.

9.2. Right to rectification

According to Art. 16 GDPR you have the right to have any incorrect personal data stored with us (such as address, name, etc.) corrected at any time. You can also request that the data stored with us be completed at any time. A corresponding adjustment will be made immediately.

9.3. Right to deletion

According to Art. 17 (1) GDPR, you have the right to demand that we delete the personal data we have collected about you if

• the data is either no longer required,
• the legal basis for the processing has ceased to exist without replacement due to the withdrawal of your consent,
• you have objected to the processing and there are no legitimate grounds for processing,
• your data is processed unlawfully,
• a legal obligation requires this or a collection according to Art. 8 (1) GDPR has taken place. According to Art. 17 (3) of the GDPR, the right to deletion does not exist if
• processing is necessary for the exercise of the right to freedom of expression and information,
• your data has been collected on the basis of a legal obligation,
• the processing is necessary for reasons of public interest,
• the data is necessary for asserting, exercising or defending legal claims.

9.4. Right to restrict processing

According to Art. 18 (1) GDPR, you have the right in individual cases to demand the restriction of the processing of your personal data.
This is the case if

• the accuracy of the personal data is disputed by you,
• the processing is unlawful and you do not consent to its erasure,
• the data is no longer needed for the purpose of processing, but the collected data is used for asserting, exercising or defending legal claims,
• an objection to the processing has been lodged according to Art. 21 (1) GDPR and it is still unclear which interests prevail.

9.5. Right to withdraw consent

If you have given us explicit consent to process your personal data, according to Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until you withdraw it. Details are listed under the following link: Cookie Policy (please note, page in German only).

9.6. Right to object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data relating to you that has been collected on the basis of Art. 6 (1) lit. f (in the context of a legitimate interest). You only have this right if there are special circumstances that justify not to store and process your data.

9.7. How can I exercise my rights?

You can exercise your rights at any time by contacting us using the contact details below:

TZS Tourismus Zentrale Saarland GmbH
Trierer Str. 10
66111 Saarbrücken
Email: info@tz-s.de 
Phone: +49 (0) 681 / 92720-0
Fax: +49 (0) 681 / 9272040

9.8. Right to data portability

According to Art. 20 GDPR, you have a right to your personal data being transmitted to you. We will provide the data in a structured, common and machine-readable format. The data can be sent either to you or to a person responsible named by you.

We will provide you with the following data upon request according to Art. 20 (1) GDPR:
• Data collected on the basis of explicit consent according to Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR
• Data that we have received from you according to Art. 6 (1) lit. b GDPR within the framework of existing contracts
• Data that has been processed within the scope of an automated procedure

We will transfer the personal data directly to a data controller of your choice as far as this is technically feasible. Please note that we are not permitted to transfer data that interferes with the freedoms and rights of other persons according to Art. 20 (4) GDPR.

9.9. Right to lodge a complain with a supervisory authority according to Art. 77 (1) GDPR

If you suspect that your data is being processed illegally on our site, you can, of course, have the issue clarified by the courts at any time. In addition, any other legal option is open to you. Irrespective of this, you have the option of contacting a supervisory authority according to Art. 77 (1) GDPR. The right to complaint according to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the places mentioned above. The supervisory authority the complaint has been lodged with will then inform you of the status and outcome of your submission, including the possibility of a judicial remedy according to Art. 78 GDPR.

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